Terms of Service for BusyIRL

Effective Date: October 21, 2025 • Last Updated: October 21, 2025

1. Acceptance of Terms

By using BusyIRL's services and communicating with us through WhatsApp, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Busy IRL provides micro‑experience discovery and related services through various channels, which may include WhatsApp Business for customer communication and support.

3. User Responsibilities

• Provide accurate and truthful information.
• Use our services for legitimate business purposes only.
• Comply with all applicable laws and regulations.
• Respect our staff and maintain professional communication.
• Do not use our services for illegal, harmful, or fraudulent activities.
• Pay for services as agreed upon.

4. WhatsApp Communication

4.1 WhatsApp Business Platform

Our customer communication operates through WhatsApp Business. By communicating with us via WhatsApp, you acknowledge that: messages are processed through WhatsApp's infrastructure; WhatsApp's Terms of Service apply to the messaging service; we are not responsible for WhatsApp's service availability; and message delivery depends on WhatsApp's systems and connectivity.

4.2 Communication Consent

• Receive service‑related messages via WhatsApp.
• Receive promotional messages (where permitted by law).
• Processing of your messages through our business systems.
• Use of your contact information for business communications.

5. Service Availability and Modifications

• We may modify, suspend, or discontinue services at any time.
• We may update these terms with reasonable notice.
• We may refuse service for violation of these terms.
• Pricing may change with advance notice.

6. Payment Terms

• Payment is due as specified in our service agreements.
• Late payments may result in service suspension.
• All fees are non‑refundable unless otherwise stated.
• Additional charges may apply for extra services.

7. Intellectual Property Rights

7.1 Your Content

You retain ownership of content you provide but grant us license to use it for providing our services.

7.2 Our Content

• Our proprietary methods and processes.
• Business materials and branding.
• Service‑related content and documentation.

8. Limitation of Liability

• BusyIRL is not liable for indirect, incidental, or consequential damages.
• Our total liability shall not exceed the amount you paid for services.
• We are not responsible for third‑party service interruptions.
• Services are provided "as is" without guarantees.

9. User Conduct and Prohibited Activities

• Do not use our services for illegal or unauthorized purposes.
• Do not send spam, harmful, or inappropriate content.
• Do not interfere with our business operations.
• Do not violate any applicable laws or regulations.
• Do not infringe on others' rights or engage in fraudulent activities.

10. Account Termination

• For violation of these Terms.
• For non‑payment of fees.
• For extended periods of inactivity.
• At our discretion with reasonable notice.

11. Privacy and Data Protection

Your use of our services is governed by our Privacy Policy. By using our services, you also agree to our Privacy Policy.

12. Dispute Resolution

These Terms are governed by the laws of Connecticut. Disputes will be resolved through binding arbitration in Hartford County, Connecticut, in accordance with the rules of the American Arbitration Association (AAA). Claims must be brought within one (1) year from the date the claim arises. Both parties waive their right to a jury trial.

13. Indemnification

You agree to indemnify BusyIRL from claims, damages, or expenses arising from: your use of our services; your violation of these Terms; your violation of third‑party rights; and content or information you provide.

14. Force Majeure

We are not liable for service delays due to circumstances beyond our control, including natural disasters, government actions, or technical failures.

15. Cancellation and Refunds

• Service cancellations must be requested at least 48 hours in advance.
• Refund policies are outlined in individual service agreements.
• Completed services are generally non‑refundable.
• Cancellation fees may apply.

16. Warranties and Disclaimers

• We provide services with reasonable skill and care.
• We do not guarantee specific outcomes or results.
• Services are provided "as is" without warranties.
• We disclaim all implied warranties to the extent allowed by law.

17. Severability

If any provision of these Terms is unenforceable, the remaining provisions will remain valid and enforceable.

18. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and BusyIRL.

19. Contact Information

For questions about these Terms of Service, contact us: Email: bebusyirl@gmail.com • Phone: 860-750-7684.

20. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting updated Terms and updating the "Last Updated" date. Your continued use of our services indicates acceptance of updated Terms.

These Terms were last updated on October 21, 2025.